National learner satisfaction survey: further education learners with disabilities 2004/05

Published 11 September 2006

Of interest to everyone involved in sustaining and improving levels of learner satisfaction across the further education sector

The Learning and Skills Council (LSC) 2004/05 National Learner Satisfaction Survey (NLSS) was carried out between February and June 2005. Interviews were carried out with learners on a range of programmes, namely further education (FE), work-based learning (WBL) and adult and community learning (ACL). Interviews were primarily over the telephone but those with disabilities or learning difficulties were given the option of faceto-face interviews if required.

A total of 43,671 learners were interviewed during the course of the survey. Learners were interviewed about their perceptions of the delivery of education and training in England and their satisfaction levels in relation to different aspects of their learning experience; quality of teaching, management of learning, pre-entry advice and guidance, learner support, benefits and impacts of learning.

 National learner satisfaction survey: further education learners with disabilities 2004/05 (1.23B)